Program overview

Want to get a taste of the hospitality industry and see how hotels run behind the scenes? This certificate introduces you to essential skills like front desk operations, guest relations, and the basics of housekeeping and property management. You’ll practice real-world scenarios to build confidence in hospitality tools and customer service. Career opportunities include front desk agent, guest services assistant, or hotel operations staff. This program is designed for students looking to enter hospitality quickly or add valuable skills for career growth.

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Course Sequence (Program Map)

Introduction to Hotel Operations

Certificate of Achievement

Program Units: 17.0 UNITS

This program map from the 2026-2027 catalog year represents one possible path through the program and is for reference only. Selections made here do not constitute an official education plan.
Make an appointment to receive a customized official education plan that fits your needs by visiting https://westhills.cc/lc-counseling

This program map from the 2026-2027 catalog year represents one possible path through the program and is for reference only. Selections made here do not constitute an official education plan. Make an appointment to create a customized education plan that fits your needs.

Make Appointment Course Schedule Current Catalog Previous Catalogs
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Fall 2026 1st Term – 12.0 UNITS
Computer Concepts

CIS 007

3 Units
Major
Introduction to Hospitality Management

HRCM 001

3 Units
Major
Introduction to Hotel Management

HRCM 010

3 Units
Major
Maintenance and Housekeeping Management

HRCM 051

3 Units
Major
Spring 2027 2nd Term – 5.0 UNITS
Lodging Management and Operations

HRCM 013

3 Units
Major
Occupational Work Experience Education

HRCM 015X

1 Units
Major
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Make an appointment to create a customized education plan that fits your needs.
Make Appointment Course Schedule Current Catalog Previous Catalogs

Related Careers

Salary

Careers associated with this program have a salary range from $28,000 to over $508,000 with an average salary of $89,000. Education for these associated careers ranges from High School/GED to Master's Degree.

$28k
Low
$89k
Average
$508k+
High

Growth Outlook

Most related careers tied to this program have a bright outlook nationwide from 2022 to 2032.

Current Outlook
Bright Outlook

New job opportunities are very likely in the future.

Outlook varies by career.
3 Below Average 11 Average 27 Bright

Career Explorer

Explore careers related to this program, including salary ranges. Some careers may require additional education beyond this program, such as a bachelor's, master's, or doctoral degree.

About this career data
Growth Outlook
Maintenance & Repair Workers, General
Bright

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About Career Data and Licensing

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Lemoore College has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.

Program Learning Outcomes

1
Students will be able to apply major concepts, skills, and values of the hospitality lodging industry to address industry challenges both locally and globally.
2
Students will be able to communicate effectively to diverse audiences and situations in hospitality lodging operations.
3
Students will be able to apply decision support tools to solve problems and facilitate organizational processes within the hospitality lodging industry environment.
4
Students will be able to identify and analyze hospitality lodging industry trends.
5
Students will be able to apply effective management techniques in hospitality lodging operations.